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Updates to the Community Pack

April 20, 2022 by Tabitha Thomas
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Recently we had a few users who were seeing their watermarks small on just the Community Pack. It looked something like this.

We did some research and found some file sizing issues with just this particular pack. So we reworked the files and updated the Community Pack in the MarketPlace.

If you have been seeing small logos on the Community Pack, you will want to re-download that pack, create an updated bucket and use that new bucket in your schedule. See below on how to do that for Single Locations as well as Resellers.

How to Re-Download the Updated Community Pack for Single Locations

Step 1: Click on Content and then Purchased Buckets.

Step 2: Find the Community Pack in your Purchased Buckets and hit the Remove Purchase Buckets Button.

Step 3: Click on MarketPlace.

Step 4: Find the Community Pack and click on Add Back to Purchased Buckets.

Step 5: Click on Purchased Buckets.

Step 6: Click on Create Bucket (Ignore Scheduling)

Step 7: Click on Rotation.

Step 5: Delete or make your old Community Pack inactive.

Step 6: Click on the Schedule New Rotation Content button and use the new Community bucket you just created.


How to update the Community Pack as a Reseller Account

Step 1: Click on Content and then Agency Buckets.

Step 2: Find the Community Pack in your Purchased Buckets and take note of which of your locations is using the old Community Pack.

Step 3: Click on Purchased Buckets.

Step 4: Find the Community Pack and click on Remove Purchased Buckets.

Step 5: Click on Market Place.

Step 6: Find the Community Building pack and click on Add Back to Purchased Buckets

Step 7: Click on Purchased Buckets.

Step 5: Click on the Create New Bucket Button.

Step 6: Name your bucket. We suggest adding something that will distinguish this pack from the old one such as a date. And then hit the Save button.

Step 7: Click on the lock icon and then select the locations you want to give this content to.

Step 8: Click on Client Locations, Find your Client and Log In As.

Step 9: Click on Prebuilt Buckets.

Step 10: Find the New Agency Pack you just gave them access to and then click on Create Bucket (Ignore Scheduling).

Step 11: Click on Rotation.

Step 12: Delete or make your old Community Pack inactive.

Step 13: Click on the Schedule New Rotation Content button and use the new Community bucket you just created.


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